When traveling abroad, either for business or pleasure, it is essential to insure oneself in the event of a medical emergency or for  lost or stolen luggage or last minute schedule changes.

There are various types of travel insurance plans that exist in Israel. For example, there are special policies available to cover backpackers, extreme sports etc.

  • Travel Insurance can also be extended to include:
  • Pregnancy
  • Pre-existing medical conditions
  • Extreme/Winter sports

Travel Insurance in Israel predominately covers medical issues that may arise while abroad and must be purchased prior to the date of departure. Should you have pre-existing medical conditions, it is prudent to arrange the insurance well in advance in order to receive approval from the insurance company’s underwriters.

It is important to note that in order to issue a travel insurance policy in Israel, one must be registered either with a Kupat Cholim (HMO) or private health insurance plan.

For people traveling with expensive and valuable items (e.g. laptops, jewelry, etc), in order to ensure that you have full coverage while abroad, it is recommended to extend cover for those specific items on your home content’s insurance policy to “All Risk Worldwide  Cover”. This is because comprehensive plans have limited luggage cover. For those who are not interested in covering their personal belongings, there is an option to reduce the premium by removing the cover for the luggage.

Should the need arise to extend your trip, you will need to complete a Declaration form and send it back to our office before the last day of your original travel policy

Travel Insurance:

How to make a claim in the event of a medical emergency:

Call an ambulance if necessary

Contact the 24 hour emergency call center of the insurance company to report the emergency as stated in the policy as soon as possible.

Phoenix Insurance Company: 24hr Emergency Hotline _______________________

Migdal Insurance Company: 24hr Emergency Hotline  ________________________

Harel Insurance Company: 24hr Emergency Hotline ___________________________

Contact our Claims Department 03-6329112  (ext __) for advice if needed, and to initiate the claim process.

In the event of a doctor’s visit:

Request a medical report from the doctor, including diagnosis.

Collect any paperwork and medical documents including the receipt of payment.

Upon your return, contact our Claims Department and inform them of the incident. 

Our Claims Department: _____________________

Send in the original receipt and medical report to our Claims Department in order to process the claim.

In the event of stolen or lost items:
Obtain a police report listing all items that have been stolen/lost from the nearest police while you are abroad.
Upon your return, contact our Claims Department and inform them of the incident. Our Claims Department:

e-mail ____________________

Send in the original receipt and police report to our office in order to process the claim.

In the event of lost luggage by the airline:

Immediately report the incident to the airline.

Request a copy of the incident report with a list of items that have been lost.

Keep any receipts from replacement clothing and items purchased.

Contact our Claims Department and inform them of the incident. Our Claims Department: